Fingerhut Customer Care Number
Fingerhut Customer Care Number 1-800-603-7052 any time day or night to place an order with one of our representatives!
How do I cancel an order?
We begin to fill your order immediately after it has been submitted. If you would like to cancel your order — you can contact our customer service department, and we’ll do our best to stop the shipment. If we are unable to, you may choose to simply return the order — just follow the return instructions that came with your shipment.
How do I use a gift card to pay?
During the online checkout process, you will be given the option of using a gift card for payment.
What is your Return Policy?
Items can be returned or exchanged in original condition within 60 days. Returns will not be accepted after 60 days. Refunds will be made in original form of payment. Shipping and handling charges are non-refundable. Return postage is the responsibility of the customer. Some returns may be subject to an additional Return Shipping Fee. Product concerns beyond the return period must be handled under the manufacturer’s warranty.
If you use your WebBank/Fingerhut Credit Account or WebBank/Fingerhut FreshStart Credit Account, you must continue to pay the minimum amount due according to your monthly billing statement until your return has been processed and the credit is reflected on your statement. If the minimum payment is not received, you may be assessed late fees and could negatively affect your credit bureau reporting.
Mobile devices can be returned only if defective or damaged and exchanges are for an identical device within 30 days.
Music, movies, video games, and software must be returned unopened with the factory seal intact and exchanges are for identical item only within 30 days.
Computers, televisions, tablets, e-readers (and other devices that connect to the internet), camcorders, digital cameras, video game systems, drones, air conditioners, heaters, generators, air mattresses, and holiday decorations must be returned within 30 days.
Items that are damaged and not returned in original manufacturer’s packaging may be denied a refund or exchange.
Swimwear must be in original condition (cannot be washed or worn) with original tags and protective slip intact.
Tires cannot be returned if they have been used, mounted, or damaged.
Mattresses, mattress sets, box springs and foundations that are oversize (ship codes “o” through “r”) must be inspected upon delivery and delivery must be refused if damaged or defective.
Products sold in sets must be returned as complete sets; partial returns will not be accepted.
Personalized or customized products can only be returned if damaged or defective and exchanges are for identical item only within 30 days.
Gift cards and perishable items cannot be returned.
Other restrictions may apply.